Our Story

Greg Francis

They say the golden rule is to treat others how you yourself would want to be treated. But I’ve always followed the platinum rule instead—treating others how they want to be treated.

I learned how important that was by working in retail. When meeting people in the store, I found that the best way to do my job well was to help them find what they already know they’re looking for! It wouldn’t work out so well if I just tried to guess—the customer knows what they need, and it’s my job to show them how to get it.

Eventually, I accepted a sales position for a button manufacturer, and began traveling to work with retail stores across northern California. But as my children started to get older, I realized that being on the road all week just wasn’t going to cut it. I longed to spend more time with family and less time away from home. At the recommendation of my brother, Kurt—himself a Realtor®—I earned my license in 1977 and followed his path into the world of real estate!

It wasn’t easy, but I was determined to be successful in my new career. And despite the hard work, I found so many great benefits! To begin with, I was able to spend more time with my wife and children, just like I wanted. But I was delighted to find that the job itself provided a lot of fulfillment, too.

My very best memories involve helping families find their very first house. It’s always a great experience to guide them through the process, get them into their new home, and see the look of their faces when I hand over the keys. There’s nothing quite like it.

And it doesn’t stop there! Oftentimes, I continue to maintain friendships with clients long after we close their transaction. Relationships are critical to me, and I’m thrilled to remain in people’s lives long after our professional relationship could have ended. I even get the chance to provide that same service to their children or grandchildren, helping them to get into their dream homes.

To further improve the quality of my service, I partnered with an exciting and innovative real estate agency—Fusion Real Estate Network. They provide me with administrative and marketing support so that I can focus the bulk of my time and energy directly on my clients. It’s satisfying to know that I can rest easy being part of such a capable team, and still work under my own name and my own principles.

I would love nothing more than to lend my knowledge and experience toward helping you with your real estate endeavors, but I don’t expect your business simply because of our relationship—I only ask that you take the time to interview me and see if I might be the best agent for you.

I realize that you have many options when choosing a real estate agent, and I encourage you to speak to several different agents. If you decide to work with someone else, I won’t be offended: I want you to pick the agent that’s the right fit for your particular needs. If that person ends up being me, I promise to work diligently to exceed your expectations.

Thank you for taking the time to learn about me. When you or someone you know is in need of a real estate agent, I hope you give me the opportunity to demonstrate my services and interview for the job.

Sincerely,

Greg Francis
Broker Associate


Jeff Lutzinger

I hope this letter finds you well. I wanted to take this opportunity to connect with you and share a little of my story.

Usually people get into their career field due to a positive experience that inspired them to follow that path, finding a mentor or a sense of calling. My introduction to real estate was not on the agenda when my wife and I bought a home in Pleasanton in 2003. The timing was right: our kids were getting older and we were all ready for a change. Our homebuying experience was certainly a change, although not a positive one.While my wife Pam and I researched homes and did our homework, we noticed a lack of initiative from our realtor, who did not keep up his end of the effort. The sale of our home had some hiccups of its own, the new buyers dragging their feet in the process. Our realtor was unfortunately a passive observer in all this. Pam and I needed to take matters into our own hands, handling much of the work on our own. Right before we closed on our new home our agent went on vacation, passing us to his more attentive partner to helping us close the deal reasonably unscathed.

Due to being actively involved, I became interested in the process. By doing a lot of the work on our own initiative, without the help of the agent, I realized it was something I definitely could do. I liked the process, despite its ups and downs. Having worked for more than two decades in law enforcement, I knew there was always the potential to be injured on the job. I thought should there ever be a time where I could not be a cop any longer; I wanted to have a second career to fall back on. From our experiences in buying and selling our own homes, I started to think real estate could be that career.

Moving into real estate was not a career move I took lightly. At the time, ensconced in my law enforcement job where I had been promoted to sergeant and lieutenant, I knew could not do it without the support of Pam. Were we ready for a lifestyle change that included real estate? While working in law enforcement, I enjoyed interacting with the public and the community, and serving as a training officer for new officers coming into the field. My passion for teaching took a new turn in real estate. I find joy in coaching my clients, especially first-time home buyers. With the constant shift in the economy I have to be aware of trends and update my clients as such. I am constantly pulling documents and helping my clients get paperwork done promptly. I value a high level of communication so I can help keep the process moving and the clients engaged. I’ve realized I love problem solving, and at this point in my career I am not scared of problems.

It’s just a hurdle in the transaction process, one I am willing and able to help us all leap over successfully.

In my spare time, you will find me outside much of the time. Pam and I enjoy road trips, boating and spending time with our grandchildren. With our boat, we like being able to enjoy exploring the Delta. We delight in seeing our children, begin their own lives. We’ve have enjoyed family trips and cruises with them. At home I love to cook, grilling/smoking food, as well home improvement projects.

The venture into real estate has worked out well. After my retirement from law enforcement, I focused my efforts toward building my business. The logical next step was to find another agent I could trust to help me better service my clients. I joined forces with Greg Francis, who himself has been in the business for many years and built his business upon referral and repeat clients.

I would love nothing more than to lend my knowledge and experience toward helping you with your real estate endeavors, but I don’t expect your business simply because of our relationship—I only ask that you take the time to interview me and see if I might be the best agent for you.

Buying or selling real estate is often an enormously important transaction, and the representation you receive from your agent can have significant impact on your results. It is important for you to choose the person who will do the best job for you, and who is the right fit for your particular needs. I’ve worked hard as a professional to be able to provide the highest level of service, so I might be a good choice for you. I want you to know that if you do not choose me, I will never be upset. But if you do, I promise to work diligently to exceed your expectations.

Thank you for taking the time to learn about me. When you or someone you know is in need of a real estate agent, I hope you give me the opportunity to demonstrate my services and interview for the job.

With Gratitude,

Jeff Lutzinger

Realtor®


Rachelle Gan

Growing up, I idolized my father, Ralph. Dad was a real estate agent himself, along with his brother, and I loved visiting their office and seeing that world. They were outgoing, funny, and personable, and I always wanted to be like them. But as a young girl, I just wasn’t able to match their extraverted nature. I was shy and not very talkative. At school, I was very withdrawn. And if I had been left to my own devices, I would probably have stayed that way even up to now!

I married my husband, Dennis, in 1974, and together we raised three children—Jason, Brian, and Lisa. I devoted myself to my kids, working in their classrooms, and volunteering on field trips, and I feel so fortunate to have been able to spend so much time for them as they grew up.

While they were all in school, I even started working for the Fremont Unified School District, first as a substitute librarian, and then as a substitute secretary. Eventually, I secured a position in the district office, working with the Mission Valley Athletic League. As the right hand of the league’s commissioner, Rob, I started taking on more responsibility. And while I was never sure of myself, Rob saw something in me and constantly motivated me to better myself. With his support, I started to discover a new confidence.

After nine years there, my family relocated to Dublin, and I moved to a new job as the commissioner’s secretary up at the North Coast Section, which governed the schools in the East Bay. It was there that I met Bonnie, a coworker who said she saw a lot of potential in me. Her encouragement gave me the courage to try new things without being afraid of failure

With people like Rob and Bonnie at my back, I was able to do so many things I never could before. I was able to talk to others without difficulty, and to simply be myself! Before that time, I would never have wanted to run a meeting or to be in front of a lot of people. But with the confidence that they had fostered in me, I found that I really loved being out in public and talking to people.

That revelation was the start of something big for me. After more than twenty years working with schools, I began to feel drawn towards a new path. And every time I thought back over the years to find my true passion, real estate was the first thing that came to mind. It became a personal goal to earn my real estate license, even if I wasn’t sure I would ever put it to use.

I maintained my license for years, sometimes serving as an assistant to other agents, but mostly remaining busy spending time with my family and caring for my grandchildren. But in 2015, I took a big step in joining forces with Greg Francis of Millennium Realty, who has been my own Realtor for about 25 years! Greg is an experienced and talented agent, and I’m thrilled to be working with him.

By partnering with Greg, I also teamed up with an exciting and innovative agency—Fusion Real Estate Network. They provide us with administrative and marketing support so that we can focus the bulk of our time and energy directly on our clients. It’s satisfying to know that I can rest easy being part of such a capable team.

I would love nothing more than to lend my knowledge and experience toward helping you with your real estate endeavors, but I don’t expect your business simply because of our relationship—I only ask that you take the time to interview me and see if I might be the best agent for you.

I realize that you have many options when choosing a real estate agent, and I encourage you to speak to several different agents. If you decide to work with someone else, I won’t be offended: I want you to pick the agent that’s the right fit for your particular needs. If that person ends up being me, I promise to work diligently to exceed your expectations.

Thank you for taking the time to learn about me. When you or someone you know is in need of a real estate agent, I hope you give me the opportunity to demonstrate my services and interview for the job.

Sincerely,

Rachelle Gan
REALTOR®
CalBRE #01505205
(925) 487-3615
rganre@gmail.com

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Greg Francis, Jeff Lutzinger & Rachelle Gan
Millennium Realty
Fusion Real Estate Network
Pleasanton, CA 94588

510-220-9331 Greg Francis
925-216-8901
Jeff Lutzinger
925-487-3615 
Rachelle Gan

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Greg Francis | CA BRE# 00603780 | 510-220-9331 | Email Greg
Jeff Lutzinger | CA BRE# 01708613 | 925-216-8901 | Email Jeff
Rachelle Gan | CA BRE# 01505205 | 925-487-3615 | Email Rachelle
4900 Hopyard Road #100 - Pleasanton, CA 94588
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